The Future of AI-powered Emergency Response.

Automating non-emergency 9-1-1 calls to speed up response times and save lives.

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Landlord Complaint...

Connected

Dog Barking...

Dialling...

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"Help! Someone just broke into my house!"

Dialling...

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Stolen Bike...

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Lost Wallet...

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Connected

“I’m here to help.”

Emergency call takers are

overwhelmed with the volume of

non-emergency calls.

Hyper alleviates these issues your teams face daily.

Instantly trained

Hyper starts with full context of your standard operating procedures to provide consistent, reliable service.

Automate 75% of non-emergent calls

Automate 75% of non-emergency calls, letting your skilled TCs focus exclusively on critical responses.

Surge/spike proof

Instantly expand capacity during major events and emergencies. Never be overwhelmed by call surges again.

Real-time automatic translation

Serve 30+ languages instantly, ensuring every caller receives prompt, accurate assistance in their preferred language.

Capable of conveying emotional empathy

Our conversational AI delivers natural, empathetic interactions, maintaining a human-like touch.

Up front triage

Identify and prioritize emergency calls and provide warm transfers if escalations are needed.

PLATFORM

Understand the features that make us Hyper-effective.

AI Agent for Non-Emergency Calls

Our AI Agent autonomously resolves up to 75% of non-emergency calls, freeing your call takers to focus on more critical emergencies. Understanding context, validating location, escalating when needed, and responding with an empathetic and natural tone, our platform also supports multi-lingual voice and text interactions, while maintaining full records compliance.

Book a Demo

Caller

“I’m embarrassed… I got scammed.”

Hyper AI

“I’m sorry to hear that. Let me walk you through next steps.”

Emergency Detected

Transfer to Call Taker

Refer to 3-1-1

Send SMS

Call Routing & Escalation

Seamlessly integrate AI into your existing operations. Whether PSTN or SIP we can integrate with your current Call Handling System (CHS) to ensure smooth handling of non-emergency calls with intelligent routing, instant escalation capabilities, and automated follow-up communications.

Book a Demo

Quality Assurance & Analytics

Optimize operations with real-time analytics and automated QA. Track call deflection rates, response times, and call types through a comprehensive dashboard. Maintain complete call records with automated transcription, categorization, and performance tracking that meet your retention requirements.

Book a Demo

75%

Resolved by Hyper

91%

Customer Satisfaction (CSAT)

Hyper Command Centre

Real-time AI call monitoring with instant call taker intervention. Configure responses based on your PSAP's Standard Operating Procedures.

Seamless Systems Integration

Integrate directly with CAD, RMS, and Online Reporting through secure APIs designed for public safety systems.

Mission-Critical Security

ISO 27000/SOC 2 certified infrastructure with regional data residency and enterprise-grade security controls.

Call now and experience Hyper for yourself

Simply call the number below and experience a sample interaction with a Hyper agent.

Call AI Now 831-24-HYPER

FAQ

Frequently Asked Questions

Product overview

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Security

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Product overview

What’s included?

Best practices?

Security

Support

Product overview

What’s included?

Best practices?