The Future of AI-powered Emergency Response
Automating non-emergency 9-1-1 calls to speed up response times and save lives.
Book a demo
Hyper handles the majority of
non-emergency calls.
Leaving call takers free to focus on
crucial emergency calls.
Trusted by leading 911 teams
A Non-Emergency Call takes double the time as a 911 Call.
If we have 20 call takers just handling our emergency queue, the non-emergency line will never stop. People would wait for hours.
Our Telecommunicators were on 85% Non-Emergency Calls.
They weren’t having any time to breathe, anytime to cook some food, anytime to train people. This created a lot of challenges that ultimately led us to Hyper.
.avif)
We have a new visibility in our Non-Emergency Calls.
Before Hyper, we didn’t have any visibility on the types of calls that we would get, because we didn’t log those calls as CAD incidents.
Platform
Features that make us Hyper-effective
Our AI Agent autonomously resolves up to 75% of non-emergency calls, freeing your call takers to focus on more critical emergencies. Understanding context, validating location, escalating when needed, and responding with an empathetic and natural tone, our platform also supports multi-lingual voice and text interactions, while maintaining full records compliance.
Seamlessly integrate AI into your existing operations. Whether PSTN or SIP we can integrate with your current Call Handling System (CHS) to ensure smooth handling of non-emergency calls with intelligent routing, instant escalation capabilities, and automated follow-up communications.
Optimize operations with real-time analytics and automated QA. Track call deflection rates, response times, and call types through a comprehensive dashboard. Maintain complete call records with automated transcription, categorization, and performance tracking that meet your retention requirements.
Real-time AI call monitoring with instant call taker intervention. Configure responses based on your PSAP's Standard Operating Procedures.
Integrate directly with CAD, RMS, and Online Reporting through secure APIs designed for public safety systems.
ISO 27000/SOC 2 certified infrastructure with regional data residency and enterprise-grade security controls.
Call Hyper now
Call 831-24-HYPER
Experience
Case Studies
Our team will get back to you ASAP
Automating non-emergency 9-1-1 calls to
speed up response times and save lives.